Question 1

What is a CP12 certificate and do I need one?

Accepted Answer

** A CP12 (Gas Safety Certificate) is a legally required annual gas safety check for all rented properties in the UK.

As a landlord in Birmingham, you must have a valid CP12 for every property you rent out. Here's what you need to know:

- The check must be carried out by a Gas Safe registered engineer
- It covers all gas appliances, pipework, and flues
- A certificate is issued and must be given to tenants within 28 days
- Records must be kept for 2 years

! Failure to have a valid CP12 can result in fines of up to £6,000, imprisonment, or both. It's a criminal offence under the Gas Safety (Installation and Use) Regulations 1998.

> Empower Gas can set up annual reminders so you never miss a renewal. We also offer discounted rates for landlords with multiple properties.

Question 2

What are my legal obligations as a landlord for gas safety?

Accepted Answer

** You must have all gas appliances, pipework, and flues checked annually by a Gas Safe registered engineer.

As a landlord you are legally required to:

1. Arrange an annual Gas Safety Check (CP12) on all gas appliances
2. Give a copy of the Gas Safety Record to existing tenants within 28 days
3. Give new tenants a copy before they move in
4. Keep records for at least 2 years
5. Ensure all gas appliances are maintained in a safe condition

> We offer landlord packages that include the annual CP12 plus a boiler service at a reduced rate. Call us to discuss.

! If a gas appliance is found to be unsafe, it must be disconnected immediately. We'll clearly explain all options if this happens.

Question 3

Do you offer landlord gas safety packages?

Accepted Answer

** Yes — we offer discounted annual packages for landlords with one or more rental properties in Birmingham.

Our landlord package includes:

- Annual CP12 Gas Safety Certificate
- Full boiler service
- Written report for your records
- Automatic renewal reminders
- Priority booking for emergency callouts

> Landlords with 3+ properties get an additional discount. Call us on 07393 226 594 to discuss your portfolio.

Question 4

Are your engineers Gas Safe registered?

Accepted Answer

** Yes — every Empower Gas engineer is fully Gas Safe registered and carries their ID card on every job.

What Gas Safe registration means:

- The engineer has been assessed as competent to work safely with gas
- Their qualifications are verified annually
- You can check any engineer's registration on the Gas Safe Register website
- It is illegal for anyone not on the register to carry out gas work

> You can verify our Gas Safe registration number at any time. Our engineers will always show their Gas Safe ID card when they arrive — if they don't, ask to see it.

- We also carry £5,000,000 public liability insurance
- All work is guaranteed
- We provide certificates for every gas job completed

Question 5

Which areas in Birmingham do you cover?

Accepted Answer

** We cover all of Birmingham and the surrounding West Midlands area — typically within a 15-mile radius of the city centre.

Areas we regularly work in:

- Stirchley, Bournville, and Cotteridge
- Kings Heath, Moseley, and Hall Green
- Selly Oak, Edgbaston, and Harborne
- Kings Norton, Northfield, and Longbridge
- Erdington, Sutton Coldfield, and Great Barr
- Solihull, Shirley, and Acocks Green
- Smethwick, Oldbury, and West Bromwich

> If your area isn't listed, call us anyway — we can usually help. We cover most of the West Midlands region.

Question 6

How do I get a quote?

Accepted Answer

** Call us on 07393 226 594 or fill in the contact form — we'll get back to you within a few hours.

Our quoting process:

1. Tell us what you need — repair, service, installation, or safety check
2. We'll ask a few quick questions about your current setup
3. For simple jobs, we can often quote over the phone
4. For installations, we'll arrange a free home visit to assess the job
5. You get a clear, written quote with no hidden extras

> All our quotes are free and come with no obligation. We won't pressure you — take your time to decide.

Question 7

Do you offer any guarantees on your work?

Accepted Answer

** Yes — all Empower Gas work comes with a minimum 12-month workmanship guarantee.

Our guarantee covers:

- All parts we supply and fit
- Labour and workmanship
- Boiler installations — covered by the manufacturer's warranty (up to 12 years with Worcester Bosch)
- Repairs — 12-month guarantee on parts and labour

> If anything goes wrong with work we've carried out, call us and we'll come back and put it right at no extra cost.

! Your manufacturer's warranty is separate from our workmanship guarantee. We register all new boilers with the manufacturer on your behalf to activate the full warranty period.

Expert Landlord Gas Safety Certificates (CP12) for Northfield Homes & Businesses

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